Catsit.cz® Services & Rates

Initial Collection of Information, Keys (Initial Meeting) and Subsequent Keys Delivery

Initial Collection of Information, Keys (Initial Meeting) is a necessity for every order of catsitting which usually takes 30-60 minutes and includes:

• Meeting with your Catsitter at your home and brief introduction to your cat(s)
• Collection of all necessary information and documenting all tasks into our Checklist by your Catsitter and keys handover
• Keys drop-off to customers' hands after the catsitting

Handing your keys to your catsitter is done at the end of the Initial Meeting. If you would like to pass the keys at another (later) date, we charge a travel surcharge of CZK 400,- regardless of the amount spent. Therefore, we ask clients to have their keys ready for their catsitter at the Initial Meeting.

Download our Catsit.cz® Agreement on Catsitting and Checklist. The form does not need to be filled in, it only serves for your information. It will be filled by your catsitter during the Initial Meeting.

• Catsit.cz® Agreement on Catsitting and Checklist (PDF)

Catsit.cz® Excellent Care

Every Catsit.cz® Excellent Care visit includes:

• 30 minutes of playing with your cat(s) and their favourite toys
• Refilling of water and cat food
• Cleaning of litter tray
• Applying medication (if necessary)
• Extra services
• Sending visit reports to the customer (SMS/MMS/Email/Android App)

Recommended for short trips or households with multiple cats that live independently of their breeders. One Catsit.cz® Excellent Care takes 40-50 minutes in total, depending on the number of additional services listed in the right-hand column of this page (for the mobile version at the bottom of this page).

Catsit.cz® Amazing Care

Catsit.cz® Excellent Care + extra hour of play (90 minutes dedicated to your cat(s) only)

Recommended for households with cats who enjoy company to play or cuddle. One Catsit.cz® Amazing Care visit takes 100-110 minutes in  total , depending on the number of additional services.

Catsit.cz® Perfect Care

Catsit.cz® Excellent Care in the morning and in the evening

Recommended for long journeys or households with cat(s) who like to eat fresh food twice a day. Visits take place in approximately 12 hour intervals.

Catsit.cz® Divine Care

Catsit.cz® Excellent Care in the morning and Amazing Care in the evening

Recommended for long journeys or households with cats who like to eat fresh food twice a day and enjoy company and to play with people. Visits take place in approximately 12 hour intervals.

Catsit.cz® Celebrity Cat Care

Catsit.cz® Amazing Care in the morning and evening

Recommended for long journeys or households with cats who like to eat fresh food twice a day and love human presence. Visits take place in approximately 12 hour intervals.

Catsit.cz® Nocturnal Care

Sleepover at customers home (22-07)

Recommended for households with cats which like to sleep in human presence or like to play whilst people sleep.

Catsit.cz® Around The Clock Care

Catsit.cz® Amazing Care in the afternoon and Nocturnal Care at night

Recommended for long journeys and cats with pets who like to eat fresh food 3 times a day and love human presence. The service is also ideal for kitten breeders who need much more attention than adult cats.

Catsit.cz® Tailor Made Solutions - didn't choose any suitable service? - Contact us!

Rush-fees for short notice bookings

Applied if first visit takes place within 10 days from submitting your booking. The Initial Collection of Information, Keys (Initial Meeting) and Subsequent Keys Delivery price is governed by the price prior to applying rush-fees.

First visit within 8 to 10 days from submitting the booking: +10% (min. 400.- CZK)

Example: booking submitted on 1st day of a month and first visit between 8th and 10th day of that month

First visit within 5 to 7 days from submitting the booking: +20% (min. 600.- CZK)

Example: booking submitted on 1st day of a month and first visit between 5th and 7th day of that month

First visit within 4 days from submitting the booking: +30% (min. 800.- CZK)

Example: booking submitted on 1st day of a month and first visit on 4th day of that month

First visit within 3 days from submitting the booking: +50% (min. 1000.- CZK)

Example: booking submitted on 1st day of a month (before 19:00) and first visit on the 3rd day of that month

Prepayment and cancellation policy

Every booking will become valid upon prepayment settling.

The prepayment amount will be deducted from the final price for services provided in case your booking will not be subjected to any changes of service or dates (with exception to the "Initial meeting & keys pick-up" time and date). In case of cancellation of the booking the prepayment is non-refundable.

Prepayment amount calculation:

Off-season booking (within the date of first and last visit there is no bank holiday or 31/12):
700.- CZK + rush-fee (if applied for the particular booking)

High season booking (within the date of first and last visit there is at least one bank holiday or 31/12):
1100.- CZK + rush-fee (if applied for the particular booking)

The prepayment settling details (incl. the payment reference number) will be displayed on your screen after submitting your booking as well as within the automated confirmation email.

The complete prepayment terms and conditions can be found in articles 3.1 to 3.7 within our General Terms & Conditions.

• Catsit.cz s.r.o. General Terms and Conditions (PDF)